The CBSO is seeking a HR Manager for a fixed term contract of 12 months to cover a period of maternity leave starting in December 2024.

The HR Manager provides a full generalist service to CBSO managers and employees; maintaining and supporting on policies and procedures, advising managers and board members on all aspects of the employee lifecycle and implementing HR systems and strategies.

The HR Manager also acts as a Relationship Manager for our third party IT suppliers.

To be successful in this role, you should be extremely well-organised, be approachable and communicative, be confident in your knowledge of HR best practice and be able to act without guidance.

Key Responsibilities

• To provide an effective, prompt and accurate human resources advisory service (liaising with external advisers as required) to the Senior Management Team (SMT), Section Leaders within the Orchestra and other line managers.

• To act as the first point of contact for all managers and employees on all HR related matters
• To understand and keep up to date with the Company’s terms and conditions, HR policies/procedures and staff handbooks, ensuring these are in line with relevant employment legislation and accepted best practice.

Recruitment, Selection & Induction

• To promote and ensure all recruitment and selection processes are undertaken in line with the Company’s guidelines and statutory obligations.
• To manage the recruitment process from start to finish, attending at least 1 round of interviews for each position.
• To monitor the recruitment process for equal opportunity and recruitment effectiveness.
• To advise recruiting managers on different selection techniques and provide guidance on choosing the most appropriate.
• To ensure a cost effective recruitment service by maintaining relationships with key agencies / other organisations and monitoring the Company’s spending levels in this area.
• To maintain an induction programme for new starters and work with managers to ensure that all new starters are effectively introduced and supported into the organisation.

Employee Relations

• To advise, support and guide managers in the management of their employees including performance issues, disciplinary, grievance and sickness cases.
• To be responsible for progressing and resolving complex case management/issues with senior managers, working with Board / SMT/ advisers through the appropriate Company procedures as necessary.
• To ensure at all times that managers are fully briefed on the Company’s protocol / policy / practice and the legal requirements, providing training as required.
• To promote a positive and constructive employee relations culture throughout the Company.
• To manage the employee survey process

Policies and Guidelines / Employment Legislation

• To provide an advisory service on a daily basis to managers and staff on issues relating to Terms and Conditions of Employment, legislation and professional issues.
• To be actively involved in the development, implementation and training of policies and guidelines, thus enabling managers to manage their teams effectively.
• To keep a library of version-controlled policies within the HR department and ensure the managers have access to them.

Training & Development

• To manage the appraisal process across the company to ensure that appraisals are completed in a timely and consistent manner.
• To review completed forms and prepare an annual training plan for approval by SMT working with the Creative Director – Learning & Engagement on engagement with ACE training goals.
• To manage the delivery of any agreed training / development programmes including monitoring of costs and employee attendance / feedback.

Administrative Duties

• To maintain and update employee personnel records using the company’s chosen HR system.
• To maintain the Company’s records in respect of absence (including sickness), holidays, equal opportunities, starters and leavers, training and development needs, and other job related information.
• To prepare, and develop as required, reports on employee-related data to assist with the management and development of staff.
• To manage the administration of new starters and leavers including all offer documentation and pre-employment checks, and ensuring that induction processes, probation reviews and exit interviews are conducted.
• To liaise with Payroll to ensure staff are paid correctly, performing audit checks on salary records as required. To manage the annual salary review process including benchmarking of jobs where appropriate.
• To provide a pension administration service, liaising with Director of Finance & Resources / external advisers & pension providers as required.

General & Compliance

• To keep up to date with relevant HR, employment, legal and best practice developments.
• To be an active part of the H&S committee and ensure compliance with business protocols.
• To act as a relationship manager, alongside the Director of Finance and Resources, for IT systems ensuring a good service to employees as well as that our security and systems comply with relevant standards.
• To undertake additional duties as and when the needs of the business requires it, at the direction of the Chief Executive.

How To Apply

To apply to the role of HR Manager Maternity Cover please send a CV and a supporting statement of no more than two pages of A4 to Hollie Dunster, HR Manager at hdunster@cbso.co.uk.

Ask that you complete the equal opportunities information online when you submit your application. The information collected will be treated as confidential and used to help the CBSO improve its approach to becoming a more diverse and inclusive organisation. it will not be treated as part of your application.

Finally, please ensure that you have included your contact number and email address, as well as any dates when you will not be available or might have difficulty with the indicative interview timetable.