Symphony Hall, Town Hall and CBSO Centre are all accessible venues. 


If you are attending CBSO concerts at Symphony Hall or Town Hall, we would suggest joining the B:Music Access Scheme.

The schemes is free to join and offers:
  • A free companion ticket for visitors with access requirements who need assistance
  • A dedicated access phone line
  • Opportunity to book one of the limited accessible parking spaces at Symphony Hall. Please note, after you've booked your tickets the Box Office will contact you via email if these limited accessible parking spaces become available. They can then be booked on a first-come, first-served basis.
To find out more about accessibility at Symphony Hall and Town Hall, or to join the Access Scheme, visit the B:Music website. You can also contact the Box Office by calling 0121 289 6333 or by sending them an email.

Symphony Hall is equipped with an infrared hearing enhancement system, which you can use in conjunction with a hearing aid or with earphones.

Guide dogs and Hearing dogs are welcome. You can keep them with you in the auditorium during the event, or we will be happy to look after your dog in the foyer while you enjoy the performance.

Spaces for patrons who need to stay in their wheelchair during the performance are on the Stalls/Upper Circle levels of Symphony Hall and Stalls/Circle levels of Town Hall.


CBSO Centre's Justham Auditorium is a flexible space with movable seating, so can accommodate wheelchairs as required. In order to ensure that your seats are allocated with any access requirements in mind, please indicate your requirements when going through the booking process. For visitors with access requirements who need assistance from a companion, a complimentary carer ticket can be added during the booking process.

For CBSO Centre accessibility queries, call 0121 616 6532 or send us an email.

There is on-road parking available in the vicinity of CBSO Centre on Berkley Street, Gas Street and the surrounding areas.

Finding us

More information about visiting our concert venues can be found at the following links

Symphony Hall CBSO CENTRE