Accessibility

Symphony Hall, Town Hall and CBSO Centre are all accessible venues.

Town Hall & Symphony Hall

ACCESS SCHEME:
The B:Music Access Scheme offers free tickets for visitors with access requirements who need the assistance of a companion. If you register on the scheme, you won’t have to tell the Box Office and venue staff about your practical needs every time you book tickets and come to a concert. To find out more, or to join the Access Scheme, visit the B:Music website.

FACILITIES:
Symphony Hall is equipped with an infrared hearing enhancement system, which you can use in conjunction with a hearing aid or with earphones. In both cases you will need a receiver to use the system. You can borrow a receiver free of charge from the cloakroom near to the Box Office

Guide dogs and Hearing dogs are welcome. You can keep them with you in the auditorium during the event, or we will be happy to look after your dog in the foyer while you enjoy the performance.

For further information on facilities for patrons with disabilities, including the infra-red system for the hearing impaired, please contact Symphony Hall (for Symphony Hall/Town Hall) on boxoffice@bmusic.co.uk.

WHEELCHAIR POSITIONS:
Spaces for patrons who need to stay in their wheelchair during the performance are on the Stalls/Upper Circle levels of Symphony Hall and Stalls/Circle levels of Town Hall.

TICKETS:
Please use the dedicated phone line for disabled patrons (0121 289 6343) when booking your tickets so the box office can discuss your needs.

PARKING
Parking facilities for Blue Badge holders are available at Symphony Hall. This can be arranged at the time of your original booking and must be done at least 24 hours before your visit. Subject to availability. Please contact the Box Office on 0121 289 6343 or email boxoffice@bmusic.co.uk. The box office will need your Blue Badge details, vehicle registration number, concert date, contact name and telephone number.

CBSO Centre

CBSO Centre's Justham Auditorium is a flexible space with movable seating, so can accommodate wheelchairs as required. For CBSO Centre accessibility queries, call 0121 616 6532.

There is on-road parking available in the vicinity of CBSO Centre on Berkley Street, Gas Street and the surrounding areas, as well as the below public car parks:

How to get there
Find out further information on how to find our concert venues:
Symphony Hall  | CBSO Centre