Cookie Policy

This website uses "cookies". A cookie is a small text file of letters and numbers that gets put onto your computer when you visit a website. This allows the site to distinguish you from other users.

A cookie isn't a computer program, can't read files on your computer, can't carry viruses and can't install malware onto your computer.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit aboutcookies.org or allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.

For further information about these cookies or any other cookies found within this site, please contact information@cbso.co.uk

CookieDomainDescriptionDurationType
CRAFT_CSRF_TOKEN.cbso.co.ukEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.SessionNecessary
SERVD_LOGGED_IN_STATUS.cbso.co.ukpastOther
_gcl_au.google.comGoogle Tag Manager sets the cookie to experiment Marketing efficiency of websites using their services.3 monthsAnalytics
_ga.google.comGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.1 year 1 month 4 daysAnalytics
_gid.google.comGoogle Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.1 dayAnalytics
_ga_*.google.comGoogle Analytics sets this cookie to store and count page views.1 year 1 month 4 daysAnalytics
rc::a.google.comThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.PersistentNecessary
rc::c.google.comThis cookie is used to distinguish between humans and bots.SessionNecessary
__utma.google.comCollects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.2 yearsAnalytics
__utmb.google.comRegisters a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.1 dayAnalytics
__utmc.google.comRegisters a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.SessionAnalytics
__utmd.google.comThis cookie is used to assign specific visitors into segments, this segmentation is based on visitor behavior on the website - the segmentation can be used to target larger groups.1 dayAnalytics
__utmv.google.comSaves user-defined tracking parameters for use in Google Analytics.SessionAnalytics
__utmz.google.comCollects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.6 monthsAnalytics
collect.google.comUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.SessionAnalytics
td.google.comRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator.SessionAnalytics
ads/ga-audiences.google.comUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.SessionMarketing
NID.google.comThis cookie provides ad delivery or retargeting, store user preferences.6 months from a user’s last useMarketing
AEC.google.comThis cookie ensures requests within a browsing session are made by the user, and not by other sites. This cookie prevents malicious sites from acting on behalf of a user without that user’s knowledge.6 monthsSecurity
SOCS.google.comThis cookie stores the user's state regarding their cookies choices.13 monthsNecessary
APISID.google.comno description2 yearsMarketing
HSID.google.comThis cookie provides fraud prevention.2 yearsNecessary
SAOISID.google.comno description2 yearsTBC
SID.google.comThis cookie provides ad delivery or retargeting, provide fraud prevention.2 yearsMarketing
SIDCC.google.comThis cookie provides the identification of trusted web traffic.1 yearNecessary
SSID.google.comno description2 yearsTBC
sp_landing.spotify.comThis cookie is set by the provider Spotify. This cookie is used to implement audio content from spotify on the website. It also helps in collecting information on user interaction with this audio content.1 dayMarketing
sp_t.spotify.comThis cookie is set by the provider Spotify. This cookie is used to implement audio content from spotify on the website. It also helps in collecting information on user interaction with this audio content.1 dayMarketing
_hjSessionUser_*HotjarHotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.1 yearAnalytics
_hjSession_*HotjarHotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.30 minutesAnalytics
_hjFirstSeenHotjarHotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user.30 minutesAnalytics
_hjAbsoluteSessionInProgressHotjarHotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie.30 minutesFunctional
TNEWTNEWUsed by TNEW to store encrypted session information for LIVE sites. The cookie is used to manage and retain what actions a user has conducted during the session.SessionNecessary
TNEWQATNEWUsed by TNEW to store encrypted session information for TEST sites. The cookie is used to manage and retain what actions a user has conducted during the session.SessionNecessary
OPGTNEWThis functions in the same way as the TNEW cookie referred to above but is used by TNEW to store encrypted session information for the One-Page Giving pages on LIVE sites.SessionNecessary
OPGQATNEWThis functions in the same way as the TNEWQA cookie referred to above but is used by TNEW to store encrypted session information for the One-Page Giving pages on TEST sites.SessionNecessary
Tneworder*TNEWUsed by TNEW to permit users to return to the Receipt page after having completed an order and view the details of the order.SessionNecessary
TN_SSOTNEWUsed by TNEW to store encrypted session information for access to the TNEW Administration Site. This assists with validating authentication for Tessitura Staff to the Administration Site. For use in TNEW v7.57+.SessionNecessary
ASPXFORMSAUTHTNEWUsed by TNEW to indicate a user’s site permissions including access to the TNEW Administration Site. This supports the security of the service.48 hours after last useNecessary
ASP.NET_SessionIDTNEWUsed by ASP.NET to manage user sessions. This identifies the unique user using a random key, similar to the TNEW, TNEWQA, OPG, or OPGQA cookies, but used by ASP. NET.SessionNecessary
__RequestVerificationTokenTNEWUsed by TNEW to verify form submissions and prevent cross-site request forgery attacks.48 hoursNecessary
nlbi_*ImpervaUsed by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva.SessionNecessary
incap_ses_ *ImpervaUsed by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva.SessionNecessary
reese84ImpervaUsed by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva.30 daysNecessary
reese84-resubmit-tokenImpervaUsed by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva.60 secondsNecessary
visid_incap_ *ImpervaUsed by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva.12 MonthsNecessary
_ cf_bmCloudflareUsed by a third party service provider, Cloudflare, to filter out malicious requests and optimize page load times. For more information, visit Cloudflare.30 MinutesNecessary
QueueITAccepted-*Queue-itUsed by Queue-it version 2.5 to authenticate a user when a virtual waiting room is enabled. For more information, visit Queue-it.Variable (based on the amount of time a user may access your TNEW site after exiting the waiting room)Necessary
Queue-it*Queue-itUsed by all Queue-it versions when a virtual waiting room is enabled. For more information, visit Queue-it.SessionNecessary
_GRECAPTCHAGoogle reCAPTCHAUsed on Create Account, Create Account Brief, Update Account, Guest Checkout, and One-Page Giving Pages when Google reCAPTCHA is enabled. reCAPTCHA is used to protect TNEW sites from fraudulent account creation and payments. For more information, visit Google.6 monthsNecessary
rc::aGoogle reCAPTCHAUsed on Create Account, Create Account Brief, Update Account, Guest Checkout, and One-Page Giving Pages when Google reCAPTCHA is enabled. reCAPTCHA is used to protect TNEW sites from fraudulent account creation and payments. For more information, visit Google.PersistentNecessary
rc::cGoogle reCAPTCHAUsed on Create Account, Create Account Brief, Update Account, Guest Checkout, and One-Page Giving Pages when Google reCAPTCHA is enabled. reCAPTCHA is used to protect TNEW sites from fraudulent account creation and payments. For more information, visit Google.SessionNecessary
BIGipServereu.gateway.mastercard.int-asset-https-poolMastercard Third Party Hosted PaymentsUsed when Mastercard Third Party Hosted Payments are enabled. For more information visit Mastercard.SessionNecessary
TS*Mastercard Third Party Hosted PaymentsUsed when Mastercard Third Party Hosted Payments are enabled. For more information visit Mastercard.SessionNecessary
ASP ASP.NET_SessionIDWorldpay Third Party Hosted PaymentsUsed when Worldpay Third Party Hosted Payments are enabled. For more information visit Worldpay.SessionNecessary
JSESSIONIDTessitura Merchant ServicesUsed when Tessitura Merchant Services are enabled. Maintains a unique user session for Tessitura Merchant Services server. No personally identifiable information is collected.5 daysNecessary
ar_debug.doubleclick.netThis cookie is used by DoubleClick to debug ads.1 yearFunctional
ajs_anonymous_id.cbso.co.ukThis cookie stores last visit.1 yearAnalytics
ajs_user_id.cbso.co.ukThis cookie is used to track visitor usage, events, and target marketing. It can also measure website performance and stability1 yearMarketing
_fbpMeta Platforms, Inc.Facebook sets this cookie to display Marketings when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.3 monthsAnalytics
lastExternalReferrerMeta Platforms, Inc.Detects how the user reached the website by registering their last URL-address.PersistentMarketing
lastExternalReferrerTimeMeta Platforms, Inc.Detects how the user reached the website by registering their last URL-address.PersistentMarketing
muc_ads.t.coCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.400 daysMarketing
personalization_id.twitter.comThis cookie is set by Twitter. The cookie allows the visitor to share content from the website on his/her Twitter profile.400 daysMarketing
guest_id.twitter.comThis cookie is set by Twitter when a visitor clicks to share this website content on Twitter400 daysMarketing
guest_id_ads.twitter.comCollects information on user behaviour on multiple websites. This information is used in order to optimise the relevance of advertisement on the website.400 daysMarketing
guest_id_marketing.twitter.comCollects information on user behaviour on multiple websites. This information is used in order to optimise the relevance of advertisement on the website.400 daysMarketing
LAST_RESULT_ENTRY_KEYYouTubeUsed to track user’s interaction with embedded content.SessionMarketing
LogsDatabaseV2:V#||LogsRequestsStoreYouTubePendingPersistentMarketing
nextIdYouTubeUsed to track user’s interaction with embedded content.SessionMarketing
remote_sidYouTubeNecessary for the implementation and functionality of YouTube video-content on the website.SessionMarketing
requestsYouTubeUsed to track user’s interaction with embedded content.SessionMarketing
ServiceWorkerLogsDatabase#SWHealthLogYouTubeNecessary for the implementation and functionality of YouTube video-content on the website.PersistentMarketing
TESTCOOKIESENABLEDYouTubeUsed to track user’s interaction with embedded content.1 dayMarketing
VISITOR_INFO1_LIVEYouTubeTries to estimate the users' bandwidth on pages with integrated YouTube videos.180 daysMarketing
VISITOR_PRIVACY_METADATAYouTubeStores the user's cookie consent state for the current domain180 daysMarketing
YSCYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.SessionMarketing
yt.innertube::nextIdYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.PersistentMarketing
yt.innertube::requestsYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.PersistentMarketing
ytidb::LAST_RESULT_ENTRY_KEYYouTubeStores the user's video player preferences using embedded YouTube videoPersistentMarketing
YtIdbMeta#databasesYouTubeUsed to track user’s interaction with embedded content.PersistentMarketing
yt-remote-cast-availableYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing
yt-remote-cast-installedYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing
yt-remote-connected-devicesYouTubeStores the user's video player preferences using embedded YouTube videoPersistentMarketing
yt-remote-device-idYouTubeStores the user's video player preferences using embedded YouTube videoPersistentMarketing
yt-remote-fast-check-periodYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing
yt-remote-session-appYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing
yt-remote-session-nameYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing