The CBSO is seeking a self-motivated and meticulously organised Administrator to support the work of its fundraising team to cover a period of maternity leave.

This is an important role supporting the fundraising work of one of the UK's leading arts organisations. Reporting to the Memberships and Appeals Manager, this role involves processing donations, administering the annual renewals of the CBSO regular individual members, trusts and corporates and preparing thank you letters, as well as other key administrational support for the team. As a donor-facing role this role requires the highest standard of accuracy.

The position requires administrative efficiency, meticulous attention to detail, extensive use of the Tessitura CRM database system and good customer service skills. Previous administrative experience and experience of using a database system would be an advantage. An interest in orchestral music is not required but would be an advantage to the successful candidate.

Key Responsibilities

The Development Administrator's objectives are to process donations, administer the renewal process for all Development income and take event bookings using the Tessitura CRM database system, specifically by

• Being the first point of contact for members of the public wanting to learn more about supporting the CBSO through membership, or answering questions from existing members
• Administering the renewal process for the membership scheme including preparing monthly renewal requests, taking renewal payments and sending renewal reminders to lapsed members
• Compiling, sending and recording trust applications, sending thank yous/receipts, funding update reports and other general trust responses, as directed by the Trusts and Foundations Manager
• Preparing contracts and invoices for new and renewing corporate clients, as directed by the Corporate Partnerships and Events Manager
• Recording all pledged and secured income received in Tessitura
• Recording bookings for development events and taking payment when directed by the Events Manager
• Drafting thank you letters on behalf of the Development team, Chief Executive or Chair to acknowledge all donations within one business day of receipt
• Supporting the team on the diarising of meetings with prospects and major donors
• Providing administrative support for the department, including scheduling meetings of the CBSO Development Trust and Campaign Board and collating meeting paperwork
• Ensuring that Gift Aid declarations are up to date so that Gift Aid can be claimed
• Sending official correspondence to voting members
• Ensuring all electronic and paper documentation is filed correctly
• Ensuring all data for department contracts is current and correct within Tessitura
• Raising Purchase Orders/managing invoices on behalf of the Development Team
• To undertake the other reasonable duties as instructed from time to time
• To undertake additional duties as and when the needs of the business requires it, at the direction of the Senior Development Manager or a Department Director
• To undertake additional duties as and when the needs of the business requires it, at the direction of the Chief Executive

How To Apply

To apply to the role of Development Assistant Maternity Cover please send a CV and a supporting statement of no more than two pages of A4 to Hollie Dunster, HR Manager at hdunster@cbso.co.uk.

Ask that you complete the equal opportunities information online when you submit your application. The information collected will be treated as confidential and used to help the CBSO improve its approach to becoming a more diverse and inclusive organisation. it will not be treated as part of your application.

Finally, please ensure that you have included your contact number and email address, as well as any dates when you will not be available or might have difficulty with the indicative interview timetable.