Everyone is welcome at CBSO concerts! Symphony Hall, Town Hall, and CBSO Centre are all accessible venues.

Symphony Hall & Town Hall

If you are attending CBSO concerts at Symphony Hall or Town Hall and have additional access requirements, B:Music are now part of the Nimbus scheme.

Sign up for a free access pass via Nimbus for use specifically in B:Music venues, completely free and valid for 3 years.

You can also link an existing Nimbus pass to your B:Music account.

Registering and linking the free access pass to your B:Music account provides you with the following benefits:

• Facility to book accessible seating suitable to your needs online* or over the phone.
• Facility to book for an essential companion if you need assistance to be able to attend an event (subject to availability).
• Option to book Blue Badge parking for events in Symphony Hall (limited spaces subject to availability, must be booked in advance).

*some limitations will apply to online bookings for certain circumstances.

To find out more about accessibility at Symphony Hall and Town Hall, or to sign up to Nimbus, visit the B:Music website. You can also contact the Box Office by calling 0121 780 3333.

HEARING AND VISUALLY IMPAIRED AUDIENCE MEMBERS

Symphony Hall is equipped with an infrared hearing enhancement system, which you can use in conjunction with a hearing aid or with earphones.
Guide dogs and Hearing dogs are welcome. You can keep them with you in the auditorium during the event, or we will be happy to look after your dog in the foyer while you enjoy the performance.

BSL Interpretation

All of our Family, Notelets and Schools concerts are BSL-interpreted, as are some of our main season performances. When booking, keep an eye out for any seats marked as providing the best view of the interpreter.

WHEELCHAIR POSITIONS

Spaces for patrons who need to stay in their wheelchair during the performance are on the Stalls/Upper Circle levels of Symphony Hall and Stalls/Circle levels of Town Hall.

CBSO CENTRE

CBSO Centre’s Justham Auditorium is a flexible space with movable seating, so can accommodate wheelchairs as required. In order to ensure that your seats are allocated with any access requirements in mind, please indicate your requirements when going through the booking process. For visitors with access requirements who need assistance from a companion, a complimentary carer ticket can be added during the booking process.

For CBSO Centre accessibility queries, call 0121 616 6532 or send us an email.

There is on-road parking available in the immediate vicinity of CBSO Centre on Berkley Street, Gas Street and the surrounding areas.